Privacy Policy
We are a modern creative digital media agency with over 2 years of experience, specializing in AI-powered video editing, content creation, and high-impact digital solutions for brands and content creators.
At Vortex Xcel (SMC-Private) Limited, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
1. Information We Collect
We may collect the following information:
•Name, email, phone number, and contact details provided through forms.
•Project-related files, media, and materials submitted by clients.
•Website usage data (for improving user experience).
2. How We Use Your Information
Your information is used to:
•Respond to inquiries and provide requested services.
•Process payments and manage contracts.
•Improve our website, services, and customer experience.
•Share updates or important notices regarding your projects.
3. Data Protection
•We implement technical and organizational measures to protect your personal information.
•Your data is stored securely and only accessible to authorized personnel.
4. Sharing of Information
•We do not sell or rent your personal information to third parties.
•Information may be shared with trusted service providers only to complete project-related tasks (e.g., payment processing).
•We may disclose information if required by law or legal process.
5. Cookies and Tracking
•Our website may use cookies to enhance user experience.
•Cookies help analyze website traffic and improve functionality.
•You can choose to disable cookies in your browser settings.
6. Third-Party Links
•Our website may contain links to third-party websites.
•Vortex Xcel is not responsible for the privacy practices or content of external websites.
7. Your Rights
•You can request access, correction, or deletion of your personal information.
•You may opt out of communications or marketing materials at any time.
8. Contact Information
For questions regarding this Privacy Policy, please contact us:
📧 Email: info@vortexexcel.com
📍 Location: Talha Commercial, Dahranwala, Bahawalnagar District, Punjab, Pakistan
Vortex Xcel – Where Creativity Meets Performance.
